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I was having a hard time finding some first hand buyer reviews of Prose that weren't sponsored or from a paid article, especially from someone with my hair type, so I wanted to post my own Incase anyone is looking for them in the future. You can imagine, then, just how thrilled I was to notice silkier hair and less tangle-prone strands the moment I stepped out of the shower. And then when I let my hair air-dry, somehow, miraculously, it didn’t look like a deflated balloon — it had lift like I’d never seen from an air-dry before. Prose is a high-end line of environmentally friendly products that are customized to meet your hair’s specific needs. They typically offer to either reformulate your product to meet your needs better or issue a refund.
What other products does Prose offer?
The part about where you live is necessary because, according to Insider, "Every city experiences different levels of UV, pollution, humidity, and wind. The water you drink out of the tap and that you wash your hair with matters, too." So, in 2017, long-time L’Oreal executive Arnaud Plas founded Prose, a hair care line that features custom formulas tailored to each customer’s unique hair (e.g., personalized haircare). Kennzie, however, says that the shampoo and conditioner were her favorite Prose products. "A lot of shampoos can strip the hair of important natural oils and leave your hair looking and feeling extremely dry," Kennzie recalls when reflecting on her past encounters with other shampoos. "However, Prose’s shampoo did the opposite. My curls looked and felt shiny, defined, and moisturized even before adding any additional products." She expresses similar sentiments towards the conditioner. "The conditioner only added more needed moisture and curl definition, and it left my hair looking and feeling healthy each time," she says.
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If you are unhappy with a pre-shampoo mask, shampoo, or conditioner, you can either request a reformulation or a full refund. Neither the hair oil nor the dry shampoo has a formula that can be adjusted, so they can only be returned and refunded. In that case, plaintiff Waverly Robinson claimed WEN hair products caused her to have adverse effects, including significant hair loss, an irritated scalp, thinning hair and dryness. While most reviews for Prose are overwhelmingly positive, a select few have tried the personalized products and found them wanting. Shannon Palus at Slate said she didn't notice any significant changes to the quality of her hair after using her customized arrangement of items. After receiving Prose in the mail, Palus said, "I use it for a week, then return to what I was doing before. My hair remains unchanged."
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Consumers also have to be cautious that what they put in their hair isn’t going to damage it whether because of a negative individual reaction or an identifiable problem with the product itself. Even if one formulation doesn’t work for you, just go back and adjust your answers to the initial quiz. Then, Prose will reformulate your product so it works the way you want it to. In addition to hair growth, the second capsule dramatically reduces hair loss. They also make an excellent styling aid to make your twist-outs, Bantu knots, and braid-outs come out with plenty of gorgeous defined waves, coils, kinks, and curls.
I was sent a shampoo, conditioner, and two hair masks (one for the scalp and one for the ends) to use over the course of a few weeks. Costs start at $32 for shampoo, with discounted subscriptions available. NAD granted Prose's petition to reopen the underlying matter as to the advertiser's revised "225k 5-star product reviews" claim. Had I not been entirely happy with the results, I would’ve still felt confident about renewing my subscription because of the Review and Refine feature that lets you tweak your current formulas. Moreover, Prose’s 30-day satisfaction guarantee also promises a full refund or complimentary reformulation within 30 days of subscribing if you’re not happy with your products. If the ingredients in generic shampoos and conditioners don’t really affect your hair, you probably won’t find Prose worth the price.
Using Prose Hair products consistently is key to seeing results. While some products may show immediate benefits, others may take time to work. Consistency is key, so be sure to use the products as recommended and stick with them. You can customize your plan to receive your order at any frequency you like, and have the ability to pause or cancel your plan at any time with no penalty fee. Animals treated with licorice extract showed significant hair growth, similar to those who received finasteride.
Prose will send you instructions on what to do next, as well as a pre-paid return label to send the original products back. If you’re requesting a refund, Prose will notify you when the amount has been credited back to your original form of payment. However, their current delivery timeline is approximately business days. When you become a member, you will enjoy perks like free shipping, 15% off all products, limited-edition gifts, new product testing, limited edition products, and exclusive content. As for customer service, I popped onto the brand’s Facebook page to get the scoop and found quite a few positive accounts. In a detailed Prose Reddit review, one user claimed the brand was “true to their word” when it came to shipping.
Bestselling Prose Hair Care Products
The company pays fair wages to its workers worldwide, and its products are cruelty-free and free from harmful chemicals like sulfates, parabens, and phthalates. Hydrolyzed rice protein is a plant-based protein that is lightweight and helps to strengthen and fortify hair, improve hair texture, reduce frizz, and enhance shine. Exposure to formaldehyde can cause health problems such as headaches, dizziness, nausea, chest pain, respiratory-tract problems, eye irritation, rash, and more. The labeling violation letters allege that the product labels do not warn people of these potential harmful effects.
The company also sells four styles of hair brushes designed for different hair types. There are also questions related to other factors that could affect your hair, including your diet stress levels, environmental exposure, and how much you exercise. Finally, you can specify whether you want your formula to be vegan, gluten-free, or silicone-free and what your overall hair goals are. Plaintiff Nancy Martinez filed a class action lawsuit against P&G over the benzene contamination.
Steep PricingFinally, PROSE products cost SIGNIFICANTLY more than competing natural brands (think $10+ more per product), especially factoring in the suggested bundle pricing. And while ingredients and ethical manufacturing do impact pricing, questions around actual performance make the costs harder to swallow. Even with the subscription discounts, you‘re still spending more for what often ends up being a drawer of unused products. Shampoo and conditioner bottles come with screw caps that can be replaced with plastic pumps for easier applications.
Breaking up with box dye was a start, but healing my scalp and seeing new growth has taken a lot more. I’ve tried it all, from scalp brushes and treatments to the fanciest shampoos and serums to eating “hair superfoods” and trying out supplements. To say I’ve been desperate to find a solution, preferably something natural and affordable, is quite an understatement, which is why I jumped at the opportunity to try Prose. Once my hair was fully dried, I could feel just how soft the conditioner and mask made my ends. Because of color treatments, my ends tend to be super dry and straw-like, but the Prose products breathed moisture back into them."
The result is a personalized product that helps customers achieve their desired hair goals. When I finally tried the pre-shampoo scalp mask, curl cream, styling gel and dry shampoo, I was pleasantly surprised with the effectiveness of each. The highlights for me are definitely the curl cream and styling gel. Despite not reaching for a leave-in conditioner, my hair felt soft, defined, and voluminous—all things I was looking for in styling products.
An example formula contains Peppermint extract, Grapefruit Oil, Kale Extract, CBD Powder, Bamboo Charcoal, Pro Vitamin B5. These ingredients work to regulate sebum, soothe and nourish your scalp, and provide detoxification and hydration. People tend to forget about the importance of taking care of their scalp. To achieve and manage healthy hair, you must have a healthy scalp–one that is properly hydrated, nourished, and clean.
In your Prose consultation, it’s important to notify the consultant if you have color-treated hair. They will design all of your custom formulas to suit your current hair’s condition. Prose uses professional, high-quality, and water-dispersible silicone that will eliminate any residue on your scalp or hair.
If you’d rather your products be silicone-free, you can specify that in your consultation. Any product that is made completely from natural ingredients, by people who are paid fair wages, by a brand that uses sustainable practice is also going to be on the costly side. If you’re new to the brand, you can activate your subscription to Prose products at checkout. If you’ve bought Prose before, you’ll need to access your Prose sign-in page. Wouldn’t it be nice to be able to add moisture, shine, and bounce to your hair without the heaviness that some conditioners bring? If you’re looking to boost curls and minimize frizz, Conditioner could be the product for you.
Most serious of all, Theresa Jones alleges that Babyganics’ tear-free shampoo burned her son Hunter’s eyes, potentially causing serious and permanent damage. Check out one of our editor’s review of the brand for another perspective. This quiz isn’t as in-depth as Prose’s, as it doesn’t ask for information about your geographic location or whether you are chemically treating your hair in any way. The company has rated each ingredient by safety level, and only a small percentage seem to qualify as “moderate safety.” We didn’t notice any ingredients that qualified as “low safety,” the highest risk warning.
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